Terms and Conditions For Client

Terms of Use and Privacy Policy - User 1.Definition Naqilat is an electronic application that provides the service of receiving and delivering goods by linking customers and companies wishing to transport their goods and service providers from individuals, institutions and companies (owners of goods transport vehicles). The Naqilat application is a platform concerned with organizing and transporting goods from the source to the consumer through a system Facilitator facilitates the movement of goods transport - and its headquarters in the Kingdom of Saudi Arabia - the city of Jeddah. These elements mentioned in the Terms are protected by copyright. These terms and conditions apply to the user "users", the beneficiary of the service if he is registered in the application or a visitor, and it is considered an official electronic contract between the customer and Nakilat. Naqilat operates within the scope of service in the Kingdom of Saudi Arabia. The customer knows who is a user of “you” or a beneficiary of the service 2. Acceptance of terms and conditions. Naqilat Terms of Use Agreement sets out the terms and conditions under which Naqilat Services may be accessed and use of the Services in addition to a third party service provider You acknowledge that you have read and agree to be legally bound by this Agreement and that You have completed eighteen years or more and have full right of access to and use the Application Services. Please read this agreement carefully. We reserve the right to modify this Agreement at any time and from time to time. This Agreement was last revised on the date listed below. If you use the Application after posting a modified agreement, you will be deemed to agree to such modified agreement. You may wish to visit this page periodically to view the latest Agreement. In addition to the foregoing, you agree that if you perform the transportation services described in this Application, you will be bound by the additional terms of service set forth in the Application. You will not be able to fulfill a request for such services unless and until you agree to be bound by these Terms of Service.. 3. Items that are not accepted for shipment. Shipments shall be bound by the restrictions and in the event the sender commits a breach of carriage, you acknowledge that carrier is not responsible for damage to the goods and that the sender and consignee are aware of the terms and liability for breach of the terms. Transport. - Substances prohibited by law (tobacco - drugs, intoxicants, pornographic or semi-pornographic materials, corpses or body parts). Artworks, antiques, precious stones, gold and silver, checks, bills of exchange, credit card bills or securities. Explosives, firearms, waste and dangerous goods. Illegal counterfeit goods. Unlawful transportation of "human" persons. Heavy products that are not suitable for transport cars / trucks. Prohibited publications and materials are prohibited in order to preserve public morals in the Kingdom of Saudi Arabia. Heat perishable items, medicines, etc. that cause heat damage. In the event that shipments do not comply with the above restrictions or conditions (a particular shipment or part of it), the carrier can stop the carriage and return the shipment to the owner's address, and the carriage can be stopped if this occurs. The recipient is unable to agree to delivery or specify a wrong address from the owner. The service provider has the right to inspect the goods to ensure that they are shipable and do not violate the terms of service.. .Pricing of services .4 -Determining the prices in the shipping service based on offers from the service provider, and the customer has the right to accept or reject, and based on acceptance, he is obligated to pay the cost of the service and all the displayed prices are after + calculating the added tax. .Payment.5 The customer must pay the value of the service in advance, according to the specified price provided for the service, in cash or through electronic payment methods approved by carriers, and the customer bears the responsibility for payment upon the execution or receipt of the shipment. - In the event of non-payment of the value of the service by the sender, the service or part of it will not be implemented, and the service provider has the right to cancel according to the terms of the service. - The entire amount will be refunded to the wallet in the event that the order is canceled by the customer. - Naqilat has the right to amend and change the cost of the service or impose new fees, and you will be informed of this via an email to all customers. Delivery of goods. 6. Consignments or transport of goods must comply with the restrictions in paragraph (3) - The time of delivery of shipments is according to the place agreed upon by the customer and the recipient of the shipment, or even if the recipient is the customer himself, bearing in mind that carriers are not responsible for any delay between the customer and the recipient or the loss or damage of the shipment and taking into account that circumstances may lead to delay According to the itinerary. - The termination of the trip is considered evidence that the recipient received the shipment completely and to the satisfaction of both parties. - If the shipment is not received from the recipient for any circumstance and communication with the customer “the owner of the shipment” is interrupted for a period of 3 days, the carriers have the right to dispose of the shipment without any responsibility on it. 3 days and the customer is required to take responsibility for waiting - The service provider may stop the shipment before the start of delivery for one of the following reasons: 1) The shipment does not comply with the restrictions and conditions in paragraph (3). 2) Exceeding the specified amount to be collected less than the agreed upon. 3) The delivery address of the other party is incorrect or incorrect 4) Force majeure circumstances 5) The occurrence of emergency conditions 7. Claims or compensation: The recipient of the shipment must provide all evidence of delay, damage, shortage or loss within a period not exceeding 24 hours from receiving the shipment, and an integrated visualization of this damage or loss must be submitted to Nakilat through one of the means of communication for technical support. - It requires processing claims with Naqilat up to 5 working days according to the procedure or raising the legal procedure. Nakilat is considered an intermediary between the customer and the service provider. - In the event that the customer pays additional amounts due to a defect in the payments system, the amount will be returned to the wallet within 24 working hours of the claim. 7. Claims or compensation. - The recipient of the shipment must provide all evidence of delay, damage, shortage or loss within a period not exceeding 7 days from receiving the shipment and provide a perception of this damage or loss through one of the technical support contacts. - Requires processing job requests. - In the event of payment against the payment of other amounts due to the compensation paid. Privacy Policy..8 Naqilat has developed a privacy policy to demonstrate its commitment to preserving customer and service provider data, and your privacy is important to us, and accordingly we have developed this policy so that you can understand how we collect, use, disclose and benefit from it. Personal Data. Information. Please read our Privacy Policy to help you decide whether or not you want to share your personal data with us. We will collect and use personal information (name, contact data and email) solely for the purpose of fulfilling those purposes specified by us and for other compatible purposes such as account creation facilities, reminders in your account, and password retrieval and delivery. Shipping products, identification and support services To communicate with you and provide assistance services and details of your visit to our site. We only retain personal information for as long as necessary to achieve those purposes. We share data where there are legal obligations (data may be disclosed) in the event that judicial and legal governmental bodies or legal attorneys request the authority to disclose the data to carry out their work. We keep your data on an ongoing basis to carry out the necessary needs and take all necessary measures to prevent access, access and attempt to disclose or disseminate it in violation of regulations, and store information on secure and encrypted servers to ensure its safety. We collect personal information by lawful and fair means, where applicable, with the knowledge or consent of the individual concerned. Personal data must be relevant to the purposes for which it was disclosed to us; To the extent necessary for purposes such as technical support or marketing services. We will protect personal information with reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification as the case may be in circumstances under our control. We will provide customers with information about our policies and practices relating to the management of personal information - Cookies: We use cookies By entering the carrier's website and facilitating your repeat visit or certain other functions of our website, you agree to the use of cookies in agreement with the Privacy Policy. Virus protection:.9 Naqilat team works in full swing, 24 hours / 7 days a week, in the field of server management to ensure the best protection of user data on an ongoing basis and to maintain a safe and fast experience in the direction of our services. Full insurance against viruses and interruptions, which ensures the continuity of our business and services. You understand that you are solely responsible for any damage to the mobile due to your use of other systems such as jailbreaking, rooting for Android devices, third-party systems, or losing the mobile. You can contact us If you have questions regarding terms of use, privacy or general inquiries about Nakilat, you may contact us through the following channels: -Site -E-mail -Twitter Terms last updated on 15 June 2022